Frequently Asked Questions
Setup, privacy, subscription, and safety answers for Solace.
How do I get started?
1. Open Solace and sign in with Apple or Google.
2. Choose a companion style that matches how you want to talk.
3. Start a conversation. Solace will sync your sessions so you can return to them later.
Does Solace require an internet connection?
Yes, Solace requires an internet connection to function. Your messages are sent to our servers to generate AI responses. A Wi-Fi or cellular data connection is needed for conversations.
Is my data private?
We take privacy seriously. Solace uses Apple or Google sign-in, secure Cloudflare infrastructure, and AI language models to provide chat, memory, and mood features. Your conversations are stored server-side for continuity, and you can export or delete your data from Settings. Solace does not sell your data or use it for advertising. Read our full Privacy Policy for details.
Is Solace free?
Solace is free to download and includes limited daily usage. Optional Premium subscriptions unlock unlimited daily messages, all AI personas, unlimited memories, unlimited mood records, full mood history, and automatic AI memory features.
Which iPhone models are supported?
Solace supports iPhones running iOS 17 or later.
What AI companions are available?
Solace features 6 unique AI companions, each with their own personality:
- Evening Breeze — warm and empathetic listener
- Clear Light — thoughtful, analytical Socratic guide
- Nova — energetic motivational companion
- Sage — poetic and reflective philosopher
- Pixel — quirky and imaginative creative partner
- Old Oak — silent, grounding presence
You can switch companions anytime through Settings.
Can I delete my conversation history?
Yes. You can delete individual conversations from the sidebar, export your data from Settings, or use Settings → Delete Account to permanently remove your account and associated server-side data.
Can I create my own AI companion?
Not yet in the public app. For now, you can choose from 6 carefully crafted companion styles.
Is Solace a replacement for therapy?
No. Solace is an AI companion designed for emotional reflection, journaling, and casual conversation. It is not a substitute for professional medical, psychological, or psychiatric care. If you are experiencing a mental health crisis, please contact emergency services or a qualified professional immediately.